Managed IT Services

The Benefit Of Managed Services

What are Managed Services?

IT Managed Services are a type of outsourcing that involves using us to manage and maintain the IT infrastructure and operations for your business. IT Managed Services typically include network, server, cloud, security, backup, disaster recovery, help desk, and software support.

The main benefits are reduced costs, improve efficiency, enhance security, and provide access to expert skills and resources.

How do IT Managed Services work?

IT Managed Services work by establishing a service level agreement (SLA) between us and you. The SLA defines the scope, quality, and expectations of the services to be delivered, as well as the roles and responsibilities of both parties.

We then monitor, manage, and optimise the IT environment for you, using remote or on-site tools and technicians.

We provide regular reports, audits, and recommendations, as well as proactive and reactive support for any issues or incidents that may arise.

Why choose IT Managed Services?

IT Managed Services offer many advantages to businesses of different sizes and sectors. Some of the reasons to choose IT Managed Services are:

They can lower the total cost of ownership (TCO) of IT by eliminating the need for hiring, training, and retaining in-house IT staff, as well as reducing capital expenditures on hardware and software.

They can improve the performance, reliability, and availability of IT by leveraging the best practices, tools, and technologies from PDR IT Solutions, as well as ensuring timely updates, patches, and backups.

They enhance the security and compliance of IT by implementing the latest standards, policies, and procedures, as well as providing 24/7 monitoring and protection against cyber threats.

Enable the scalability and flexibility of IT by allowing you to adjust the level and type of services according to your changing needs and goals, as well as providing access to new and emerging technologies and solutions.

Free up your time and resources so you can focus on your core business functions and objectives, rather than worrying about the management and maintenance of IT.